General Policy Information:
Cincinnati SHO (Cincinnati SHO/we) recognizes the importance of protecting information about our customers. In general, anyone can visit our business web sites without telling us who they are or revealing any information about their business needs. Unless you register, our web servers collect domain names, not the e-mail addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the site, and related user practices. In general, we will use this information to measure the use of the site and to improve these sites.

Your Registration Information:
To fully utilize this site, you will need to register on this site. We will need information about your business, such as your complete company name, address-city and state, corporate or individual contact and title, business phone number, e-mail address and user name and password. Under some circumstances, we may require additional information, including your corporate billing address and credit history.

This customer information is intended to be used only by authorized personnel of Cincinnati SHO to respond to order requests, verify name and address, provide account information, quotes and other sales related information and to improve our content and product offerings. A technology called "cookies" may be used to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may be stored in your hard drive, not on our site, so that we can recognize you when you return. Cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information which is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session.

Use of Customer Information:
Our primary goal in collecting information from you and your business is to provide you with a smooth, efficient, and customized experience while using our site. This allows us to provide services and features that most likely meet your needs, and to customize our site to make your experience easier and quicker. We may use your e-mail address to send you information about new product offerings and communications relative to the use of the site.

If you send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file specific to you.

We may also link to sites that will be specific to your business needs by offering targeted banners, new services and promotions. You can remove your business from receiving some of this information by changing the appropriate option.

We use information in the file we maintain about you and your business to evaluate current and past activities on the site, to resolve disputes and troubleshoot problems. If you send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file specific to you.

The Cincinnati SHO website may contain links to other GE sites such as Cincinnati SHO distributors, contractors and sales representatives. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices engaged in by other sites.

Suppliers and Other Service Providers.
We may use third party Suppliers and Service Providers to facilitate our services. For example, we may outsource the operations of one or more aspects of our site to a Supplier or Service Provider who performs services according to our requirements. In some instances, the Service Provider may collect information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us).

In all cases, we restrict how these Suppliers and Other Service Providers may access, use and disclose your information. In general, we do not permit these Suppliers and Other Service Providers to sell your information to third parties. Since we want to service your business needs, we encourage our associates in business to follow privacy practices no less protective of all users than the practices we describe in this Privacy Policy.

Special Note About Minors:
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a business user and are under the age of 18, please use this service only in conjunction with your parents or guardians.

If you have a question or comment, please contact us.